Modern bookkeeping - stay connected from anywhere
We work remotely and use Xero accounting and other technology to streamline your business. We will develop ways of making processing simple, timely and affordable. We take care of your bookkeeping and online business tasks to free you up to do what you do best or give you time to do the things that you love.
What is the difference between bookkeeping and accounting
Bookkeeping and accounting aren't the same. In a nutshell, the bookkeeper is responsible for recording the day-to-day work which would then be passed over to the accountant, who can concentrate on your business’s strategic financial operations. Without the bookkeeper, the accountants will not be able to do their job.
What you need to know
Your bookkeeper or virtual assistant works remotely, and we may never step into your office. We can undertake any task that you need help with provided that we have the information and software availalbe to us. We provide and user our own computer and equipment, if additional software is required (ie Xero) this will be at your cost.
We will focus on your business
Fast, efficient & accurate we want our customers to be satisfied with our work so we work with you to:
- get to know you and your business
- find the latest & best technology solutions
You can stress less
Outsourcing is a great alternative if you don't want to employ your own staff. No more:
- overdue tasks
- things being forgotten or missed
- being put to the bottom of the pile
Our Story
Support Solutions has been providing clients with personalised admin and bookkeeping services throughout Hawke's Bay and New Zealand since 2007. Our services are aimed at assisting small businesses with administration and bookkeeping tasks that are so essential but often end up in the “too hard” basket.
Support Solutions will work with you to understand your business and share your vision. We have solid relationships with our clients and will support you through your financial journey.
Ready to go the next step?
Discovery Call - When you first contact us we will ask you some questions about you, your business and the tasks that you would like us to complete.
Proposal & Quote - We we design a tailored proposal and quote which will include details discussed in our discovery call.
Kickoff & Handover - Initially you may need to invest some time coaching your Bookkeeper/VA in how you like your tasks completed. This can be done with a simple Zoom meeting which is recorded for future reference or a simple handover document detailing the steps. Training on your individual programmes is useful and assists us to know the way you would like your tasks processed.
We are superfast learners and will ask questions if we are not sure.
Service Offering
These are some of the tasks that we offer and we can tailor make a package that suits you.
Process payroll, payday file and PAYE using the following software:
Xero Payroll
Smart Payroll
iPayroll
Paysauce
PayHero/Invoxy
Xero Setups
Xero Training - 1 hour basics or personalised to your needs
Programme Scheduling
Newsletters
Email Management
Call Monitoring
Customer Service
When you need someone to manage your projects, tasks & teams. When you feel that your business is running you and not the other way around this is the time to consider an OBM.
What our clients say
"In the time that Sarah Johnston worked as an employee and contractor for Hawke’s Bay Racing she demonstrated a high level of knowledge and expertise in the management of accounts and in an administrative management capacity. Sarah was and remains highly professional but she’s also a friendly and very easy person to deal with. No job is too big or too small for Sarah as she is solution driven. She understands the complexities of our business operations and will pass on solutions that she believes will provide support which is always appreciated. Her guidance and experience in administration and accounts management has been invaluable. Sarah remains a strong and professional friend of Hawke’s Bay Racing!"
Hawke's Bay Racing Inc
"Being self-employed and in the business of selling time I need a very efficient administration system. The services Sarah provides are a key part of this system. Her admin support is professional, timely and accurate. Just as importantly Sarah is a lovely person to work with."
Agribusiness Professionals Limited
Don't wait, get in touch today
Contact us
Phone: +64 27 417 0304
Email: sarah@supportsolutions.nz