About Us
Support Solutions has been providing clients with personalised admin and bookkeeping services throughout Hawke's Bay and New Zealand since 2007. Our services are aimed at assisting small businesses with administration and bookkeeping tasks that are so essential but often end up in the “too hard” basket.
We have packages to choose from, or we can tailor a combination of bookkeeping and administration services to match your needs. You can choose to hire a full or part time assistant that works 100% with your business or if you are just looking for someone to take 4 – 15 hours off your plate you can start with our "as you go monthly plans". Some tasks that our team can help with either on a monthly plan or part time:
Outsourcing is a great alternative if you don't want to employ your own permanent employee, or your needs are sporadic or uncertain.
Our Bookkeepers and Virtual Assistants (VAs) are highly skilled, diligent and proactive who specialise in various fields.
We will free you up to focus on the things that really matter to you. You decide how little or how often to call on your VA.
When you first contact us we will ask you some questions about you, your business and the tasks that you would like us to complete.
We will also ask you how long you expect these tasks to take and/or how long it currently takes you to complete them.
You will need to invest some time coaching your VA or OBM in how you like your tasks completed.
This can be done with a simple hangout meeting which is recorded for future reference or a simple handover document detailing the steps.
Training on your individual programmes is useful and assists us to know the way you would like your tasks processed.
We are superfast learners and will ask questions if we are not sure.